Change Management for Human in Enterprise Resource Planning System

In recent years, there are more enterprises that use Enterprise Resource Planning (ERP) to gain significant advantages through allowing for An organization to control its business processes and gaining benefits of enhanced process flow, improved data analysis, better profit margins , reduced inventories, and better customer service. ERP considers strong tool for getting competitive advantage for any organization. Although many enterprises chose ERP system, the ratio of the success was low. In this paper, the authors analysis some critical success factors and challenges which influence the implementation of ERP system to contribute in increasing the ERP implementation success rate. The most significant issues during ERP implementation process is employees' resistance to accept the new system and dealing with it. Therefore, this paper mainly focuses on how to use change management approaches and strategies to improve the individuals' acceptance rate which lead to successful ERP implementation. Index Terms ERP, change, management, resistance.